Support

Support

Support is available from any product that you purchased from Brohl & Appell, Inc Call these offices during normal business hours as noted.

Sandusky Office:

140 Lane Street
Sandusky, OH 44870
(Monday - Friday 8-5)
(Saturday 8-12)
419.625.6761

Elyria Office:

541 Ternes Avenue
Elyria, OH 44035
(Monday - Friday 8-5)
440.366.6844

Emergency Support

For emergency support regarding drives, PLC's, Sensors, Switches, or other MRO components our 24 hour service is available.  Call this number after normal business hours.

Emergency line:

419.625.6761 ext. 911
Inside Ohio toll-free:
800.472.0313 ext. 911

Board Runner

Give us an industrial electronic board and we'll run it in for repair. If you have a PLC, Motion Controller, Drive, etc. from ANY Manufacturer, call one of our inside staff for a pick up order, our driver will pick the board up, on their normal delivery schedule, and return it to you after repair.

Boards will be returned with a 1 year warranty on all electronic repairs.

Sandusky Office:

140 Lane Street
Sandusky, OH 44870
(Monday - Friday 8-5)
(Saturday 8-12)
419.625.6761

Elyria Office:

541 Ternes Avenue
Elyria, OH 44035
(Monday - Friday 8-5)
440.366.6844

Network Division

Support from products sold by Brohl & Appell Network Division is available. Any third party software purchased from Brohl & Appell may be supported on a case by case basis.

Elyria Office:

541 Ternes Avenue
Elyria, OH 44035
(Monday - Friday 8-5)
440.366.6844

Rockwell Automation

Looking for additional support on Rockwell Software?  Support is available directly from Rockwell Automation Company.

Rockwell Automation Technical Response Center

(Monday - Friday 8-5)
440.646.5800
(After Hours)
800.422.4913
Rockwell Software Support Page

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