Support
Support
Support is available from any product that you purchased from Brohl & Appell, Inc Call these offices during normal business hours as noted.
Sandusky Office:140 Lane StreetSandusky, OH 44870 |
(Monday - Friday 8-5) (Saturday 8-12) 419.625.6761 |
Elyria Office:541 Ternes AvenueElyria, OH 44035 |
(Monday - Friday 8-5) 440.366.6844 |
Emergency Support
For emergency support regarding drives, PLC's, Sensors, Switches, or other MRO components our 24 hour service is available. Call this number after normal business hours.
Emergency line: |
419.625.6761 ext. 911 Inside Ohio toll-free: 800.472.0313 ext. 911 |
Board Runner
Give us an industrial electronic board and we'll run it in for repair. If you have a PLC, Motion Controller, Drive, etc. from ANY Manufacturer, call one of our inside staff for a pick up order, our driver will pick the board up, on their normal delivery schedule, and return it to you after repair.
Boards will be returned with a 1 year warranty on all electronic repairs.
Sandusky Office:140 Lane StreetSandusky, OH 44870 |
(Monday - Friday 8-5) (Saturday 8-12) 419.625.6761 |
Elyria Office:541 Ternes AvenueElyria, OH 44035 |
(Monday - Friday 8-5) 440.366.6844 |
Network Division
Support from products sold by Brohl & Appell Network Division is available. Any third party software purchased from Brohl & Appell may be supported on a case by case basis.
Elyria Office:541 Ternes AvenueElyria, OH 44035 |
(Monday - Friday 8-5) 440.366.6844 |
Rockwell Automation
Looking for additional support on Rockwell Software? Support is available directly from Rockwell Automation Company.
Rockwell Automation Technical Response Center |
(Monday - Friday 8-5) 440.646.5800 (After Hours) 800.422.4913 Rockwell Software Support Page |